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◂  November 2021

2022 Virtual Bronze Quality Award Workshop

Published by: illuminadmin

2022 Bronze Quality Award Workshop

This Program is to be held on Zoom on November 2nd and 9th from 3-5 pm ET

(4 NAB Hours Available)



The Bronze Award-Commitment to Quality is the first level in your performance excellence journey. The goal of this award is to provide applicants with the tools and resources they need to achieve performance improvement.


This workshop will be held virtually on Zoom over the duration of two days, November 2nd and 9th. Participation in both sessions is required. Sessions will be held from 3-5 pm ET. Participants will be required to participate on camera and audio.


NHA: This program has been submitted (but not yet approved) for Continuing Education for 4 participant hours from NAB/NCERS.

AFC &CALD: This continuing education activity is appropriate for adult foster care providers and certified assisted living directors for a recommended maximum of 4 clock hours of professional development.


Glenn Bodinson, FACHE, founded Baldrige Coach to help organizations improve their performance. Baldrige Coach clients have won 23 Baldrige Award. In the past nine years, 20 AHCA/NCAL Gold Quality Award recipients and more than 75 AHCA/NCAL Silver Award recipients have used the Baldrige Coach system.

Kay Kendall spent more than 20 years as a quality executive leading large-scale change initiatives across diverse industries. From 2002 through 2005, Kay served on the Panel of Judges for the Malcolm Baldrige National Quality Program after serving as an Examiner for the program. She has been a facilitator of the national training for examiners since 1998. She was a Master Examiner and Team Leader for the AHCA/NCAL Quality Award from 2011-2015.


Suggested participants for this workshop are administrators or executive directors and directors of nursing, admission coordinators, along with other leadership team members – including owners. A team approach is the most effective method to develop your application in a manner that makes it your “management documentation” and not just an award application.

2022 Bronze Quality Award Workshop (1)

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